FAQs

Home Charging OR Public Charging?

Choosing between home and public charging for electric
vehicles depends on several key factors:

  1. Convenience: Home charging is more convenient, allowing overnight charging and
    ensuring a fully charged battery each morning.
  2. Cost-Effectiveness:
    Home charging is generally cheaper than public
    charging, benefiting from lower home electricity rates and avoiding the
    variable costs of public stations.
  3. Charging Speed: Home chargers, particularly Level 2 chargers, usually offer faster
    charging compared to many public charging stations.
  4. Installation Cost:
    While installing a home charger incurs an initial cost, it can be more
    economical in the long run.
  5. Flexibility: Public charging is beneficial for travel or when home charging is
    unavailable, providing flexibility and accessibility in various locations.

 In summary, home charging offers convenience and cost
savings with potentially faster charging speeds, while public charging is
valuable for its accessibility and flexibility, especially during travel or for
those without a home charger.

How often do I need to charge my EV?

The frequency of charging an electric vehicle (EV) depends on the car's range, the type of charger, and your driving habits. Typically, charging your EV 2-3 times a week should suffice for most drivers. The specific charging needs can vary if your EV has a higher or lower range. For instance, some EVs can travel over 480 kilometers on a single charge, while others might only manage about 160 kilometers. For daily usage, it's practical to schedule overnight charging, especially with a smart charger. Additionally, it's recommended to maintain your EV's battery between 20-80% charge, which could mean charging every three days, depending on how much you drive.

Do I really need a Charging Cable?

  1. Public Charging Stations: Many public EV charging stations require you to use your own cable. Owning a charging cable ensures you can always charge your vehicle, regardless of the charging station's setup.
  2. Home Charger Compatibility: For customers with home chargers, a separate charging cable adds convenience. It allows keeping one cable permanently connected at home, avoiding the need to frequently unplug and store the cable that comes with the car.
  3. Flexibility in Cable Length: Charging cables are available in lengths ranging from 4 to 10 meters. This range offers flexibility in various charging situations, allowing customers to choose a cable that best suits their needs, whether they need more reach or prefer a cable that's easier to handle and store.

What types of charging plugs are available for electric vehicles?

  1. Type 2 (Mennekes): This is the most common charging plug, suitable for both home and public charging stations in Australia. The Type 2 plug can handle more power compared to Type 1, supporting both single and three-phase AC current. It can provide power up to 22 kW for single-phase and up to 43 kW for three-phase charging, making it highly efficient for faster charging.
  2. Type 1 (SAE J1772): Less common than Type 2 but still present in Australia, especially in older or imported EV models from North America and Japan. Type 1 plugs are single-phase and can deliver up to 7.4 kW of power.
  3. CCS Combo 2: Combines the Type 2 plug for AC charging with additional pins for DC fast charging. This plug is becoming more widespread in newer EV models in Australia, offering both standard and rapid charging capabilities.
  4. CHAdeMO: Mainly used for DC fast charging, particularly in Japanese EVs. CHAdeMO chargers, available at public charging stations, provide rapid DC charging.

These charging plug types cater to a wide range of electric vehicles in Australia, accommodating different charging standards and vehicle origins. The choice of a charging plug depends on the electric vehicle's model and the preferred type of charging (AC or DC).

How to choose the most suitable cable for my EV? (32A or 16A? | 1 Phase or 3 Phase?)

  1. Current Rating (Amperage): Select a cable that matches or exceeds the maximum AC charge rate of your EV. If your EV supports a maximum of 16A, this translates to a charging power of approximately 3.6 kW. For vehicles that can handle a higher power input, a 32A cable, offering around 7.2 kW, is preferable. A higher rated cable not only accommodates your current vehicle's needs but also future-proofs your purchase for potential use with other EVs that may require higher charging rates​​​​.
  2. Phase Capability: If your EV is capable of drawing three-phase electricity, it's advisable to invest in a three-phase cable. While three-phase power may not be available at your home, having a three-phase cable ensures you can make the most of three-phase charging points you might encounter, which offer faster charging rates. This is particularly beneficial for EVs that support faster AC charging speeds, as not all vehicles are limited to single-phase charging​​.

For more details please refer our Blog: Understanding EV Charging Cables: A Comprehensive Guide

Which cable is best for fast charging?

The best cable for fast charging an electric vehicle is a 32A 3 Phase cable, and here are the reasons why:

  1. Higher Current Capacity: The 32A rating indicates a higher current capacity compared to lower amperage cables. This higher current allows for more power to be delivered to the vehicle's battery, enabling faster charging speeds. A 32A cable can deliver approximately 7.2 kW in a single-phase setup, and 22kw with three-phase power.
  2. Three-Phase Charging Advantage: A 3 Phase cable takes advantage of three-phase electrical systems, which are common in commercial and industrial settings, and sometimes in residential areas too. Three-phase power can supply higher levels of electricity, effectively tripling the charging power that can be delivered compared to a single-phase system. This significantly reduces charging times, making it ideal for fast charging scenarios.
  3. Compatibility with Fast Charging Stations: Fast charging stations often provide three-phase power, and using a 32A 3 Phase cable ensures compatibility with these stations. It maximizes the charging speed offered by the infrastructure, making it an optimal choice for EV drivers who need quick charging, especially when on the go.
  4. Future-Proofing: As electric vehicle technology evolves, and batteries capable of accepting higher charge rates become more common, having a 32A 3 Phase cable ensures readiness for these advancements. It offers a level of future-proofing, making it a practical investment for EV owners looking to maximize charging efficiency both now and in the future.

How long do I need for a charging cable?

A 5-meter charging cable for electric vehicles is a practical choice, given that the standard lengths range typically from 3 to 10 meters. The advantages of opting for a 5-meter cable compared to other lengths are:

  1. Optimal Balance: It provides a good balance between sufficient reach for most charging situations and ease of handling and storage.
  2. Convenience: Easier to manage and store in your vehicle compared to longer cables, which can be bulkier.
  3. Safety: Less likely to create a tripping hazard in public or home charging settings due to its manageable length.
  4. Cost-Effectiveness: Typically, more affordable than longer cables while still offering adequate length for most charging needs.

What types of portable chargers are available for electric vehicles?

In Australia, the three main types of portable chargers for electric vehicles are 10A, 15A, and 32A, each with distinct features:

10A Portable Chargers:
Power: Up to 2.4 kW.
Use: Suitable for standard domestic outlets, ideal for overnight charging.
Portability: Most compact and lightweight.

15A Portable Chargers:
Power: Up to 3.6 kW.
Use: Requires a 15A outlet, offers faster charging than 10A chargers.
Portability: Less compact than 10A, still portable.


32A Portable Chargers:
Power: Up to 7.2 kW or higher.
Use: For rapid charging, needs specific types of outlets or EVSE.
Portability: Heaviest and largest, but provides the quickest charging.


Each charger type balances charging speed, outlet compatibility, and portability differently, catering to various user needs and scenarios.

Can I charge my EV in the rain?

Yes, you can safely charge your EV in the rain using the Type 2 Portable EV Charger (15A AU Plug) available from EVsHome. This charger is designed with several features that ensure safe operation in wet conditions:

  1. Weatherproof Design: The charger is rated IP65 for weatherproofing. This rating indicates that the charger is protected against dust ingress and low-pressure water jets from any direction, making it suitable for use in rainy conditions​​.
  2. Built-in Safety Protections: The charger includes multiple safety features such as leakage current protection, over-current protection, ground protection, surge protection, over/under voltage protection, over/under frequency protection, and over-temperature protection. These protections ensure safe charging even in adverse weather conditions​​.
  3. Durable Cable with Dustproof Cap: The 5-meter premium lightweight heavy-duty cable is designed for durability and outdoor use. Additionally, the charger comes with a dustproof silicon cap attached to the tail, adding an extra layer of protection against the elements​​.

How do I maintain and care for my EV charging equipment?

Maintaining and caring for your EV charging equipment is crucial for ensuring its longevity and performance. Here are five tips:

  1. Regular Inspection: Regularly inspect your EV charging equipment for any signs of wear or damage, such as frayed cables or loose connections. Promptly address any issues to prevent further damage.
  2. Proper Storage: Use the Deluxe Packing Bag comes with our charging equipment, made with durable Oxfold cloth and equipped with a zipper and handle, to store your chargers and cables securely. This bag protects your equipment from dust, moisture, and physical damage, ensuring safe storage and easy transportation​​.
  3. Cleanliness: Keep your charging equipment clean. Dust and dirt can accumulate over time, potentially causing malfunctions. Wipe down the equipment with a dry or slightly damp cloth, avoiding harsh chemicals.
  4. Avoid Overloading: Ensure that your charging equipment is not overloaded beyond its rated capacity. Overloading can cause overheating and damage the equipment.
  5. Proper Handling: Avoid bending the cables sharply or stretching them. This can damage the internal wiring. When unplugging, pull from the plug, not the cable.